Job Description

Marketing CoordinatorPrimary PurposeDrive measurable guest engagement, community awareness, and restaurant traffic through excellent marketing execution, digital presence, and community partnerships aligned with the Operator's vision and Chick-fil-A brand standards.Core Areas of OwnershipCommunity engagement and relationship buildingEvent planning and executionSocial media and digital presenceBrand-aligned marketing initiativesSeasonal product and promotional rolloutsGuest engagement and app awarenessOrganization and maintenance of marketing storage areas and suppliesMarketing Coordinator ResponsibilitiesBuild and maintain relationships with local schools, organizations, churches, businesses, and community groupsCoordinate community partnerships and outreach opportunitiesCreate and maintain a marketing and events calendarPlan, coordinate, and execute in-store and offsite marketing activationsMaintain a consistent and professional social media presence aligned with Chick-fil-A brand standardsCreate engaging content that promotes products, events, community involvement, and team culturePartner with Executive Leadership Team to support seasonal product launches and promotional campaignsFollow Chick-fil-A Brand Guardrails and marketing standardsMaintain organization and cleanliness of marketing storage units and storage areasMonitor marketing inventory levels and communicate replenishment needs proactivelyMonthly ResponsibilitiesCreate and maintain monthly marketing and event calendarCoordinate and execute scheduled marketing activations and community eventsMaintain consistent social media activity and guest engagementConduct community outreach and relationship follow-upMeet with leadership team to review upcoming promotions and marketing prioritiesReview marketing performance and event effectivenessSubmit post-event recaps within 48 hours of event completionAudit and organize storage units and marketing inventoryIdentify opportunities for marketing improvement and guest engagement growthKey Performance Indicators (KPIs)Community EngagementNumber of community partnerships establishedNumber of events executed monthlyEvent turnout and participationDigital PresencePosting consistencyEngagement and reach on social platformsGrowth in guest interaction and awarenessBusiness ImpactPromotional sales impactTransaction growth tied to activationsChick-fil-A App awareness and usage growthCatering or community lead generationExecution & OrganizationTimely completion of marketing calendarTimely completion of event preparationQuality and consistency of follow-throughCompletion of post-event recaps and reportingOrganization and cleanliness of storage units and marketing inventoryStandards of ExecutionCommunicate professionally and clearlyFollow through consistently on commitmentsPlan proactively and stay organizedExecute independently with minimal supervisionMaintain strong attention to detailRepresent the restaurant and brand positively at all timesDemonstrate creativity while operating within brand standardsMarketing Coordinator QualificationsPreferred QualificationsPrior experience in marketing, event coordination, guest engagement, social media management, or community involvement preferredHigh school diploma or equivalent requiredCollege coursework, certifications, or continued education in marketing, communications, business, leadership, or related fields preferred but not requiredCommunication & Public SpeakingComfortable communicating professionally with guests, schools, businesses, organizations, and community partnersAbility to confidently speak and present in public and group settingsAbility to communicate clearly and professionally both verbally and in writingAbility to represent the restaurant and brand positively in public-facing situationsOrganization & Project ManagementStrong organizational and time management skillsAbility to manage multiple projects, deadlines, and events simultaneouslyAbility to plan proactively and execute with attention to detailAbility to maintain organization of marketing materials, storage areas, and event suppliesTechnology & Administrative SkillsBasic to intermediate proficiency in Microsoft Word, Excel, PowerPoint, Google Workspace platforms, and social media toolsAbility to create presentations, documents, calendars, spreadsheets, and marketing materialsAbility to track budgets, event expenses, and marketing performance metrics accuratelyFinancial & Budget AccountabilityAbility to operate within approved marketing budgetsAbility to track and report event and promotional expenses responsiblyDemonstrates good stewardship of restaurant resources and suppliesProfessional StandardsDemonstrates professionalism, maturity, and good judgmentAccepts feedback and coaching wellDemonstrates creativity while operating within Chick-fil-A brand standardsAbility to work independently while maintaining strong communication with leadershipThis Role Does Not Primarily OwnRestaurant operationsHuman Resources responsibilitiesSchedulingGeneral leadership responsibilities outside of marketing initiativesOverall Goal of the RoleCreate consistent, measurable marketing execution that strengthens community presence, increases guest engagement, supports restaurant growth, and aligns with the Operator's vision for Chick-fil-A Boca Chica.Working at a Chick-fil-A® restaurant is more than a job – it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.Job Type: fulltime, parttimeSchedule:Weekend availabilityHolidaysMonday to FridayEducation: Associate's degreeWork location: On-siteWork schedule8 hour shiftOtherSupplemental payOtherBenefitsFlexible schedulePaid time offHealth insuranceDental insuranceVision insuranceLife insuranceDisability insurance401(k) matchingEmployee discountPaid trainingMileage reimbursementOther

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